Support Questline
Need aid? The guild scribes respond fast.
Follow the quest log to resolve issues, or contact a Game Master for escalations.
Quest Log
Resolve your issue
01
Check status
Use the HUD status call to confirm shards are healthy.
02
Verify config
Compare your server settings with our recommended presets.
03
Submit a ticket
Email a GM with logs and server name for quickest response.
04
Jump into live chat
Ping the guild hall chat for real-time help (mock).
Tavern Q&A
FAQ
How fast do GMs respond?
Usually under 15 minutes during EU prime hours.
Can you migrate my old world?
Yes. Send us your save and we will restore it onto your shard.
Where is billing?
Open Character Sheet > Billing from the HUD to view invoices.