Knowledgebase

Billing cycle and invoice timing

Understand when invoices generate and when renewals charge.

2025-12-22 updated 1 min read Support ready
Quick steps
  • Confirm the renewal date in Client Area -> Orders
  • Check the invoice status (Paid / Pending)
  • Save the invoice PDF for accounting
  • Renewals run near the renewal date, not weeks early
  • If an invoice is pending, confirm your payment method

Invoices generate when an order is created and again on each renewal.

Checklist:
- Confirm the renewal date in Client Area -> Orders
- Check the invoice status (Paid / Pending)
- Save the invoice PDF for accounting

Tips:
- Renewals run near the renewal date, not weeks early
- If an invoice is pending, confirm your payment method

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